Como restaurar o telefone para configurações de fábrica?

Introdução

Visão Geral

Se o telefone apresentar funcionamento anormal causado por configurações incorretas do usuário, restaurar os padrões de fábrica resolverá falhas relacionadas à configuração. A restauração de fábrica também é recomendada quando houver perda da senha de acesso web, senha de bloqueio do teclado, senha de configurações avançadas e outras credenciais, pois o dispositivo retornará às definições originais.

Modelos Compatíveis

Produtos suportados: todos os modelos de telefone.
Firmware suportado: todas as versões de firmware dos modelos compatíveis.

Pré-requisitos

① Um telefone BX4U conectado a um switch, com obtenção automática de endereço IP.
② Um PC de configuração na mesma rede, com comunicação de rede confirmada entre o computador e o telefone.

Diagrama de Conexão entre Telefone e PC

Diagrama de conexão entre telefone e PC

Procedimento

Restaurar configurações de fábrica pela interface web

1. Verifique o endereço IP do telefone.

Na tela LCD do aparelho, acesse MenuStatus para visualizar o endereço IP atual.

Verificar endereço IP do telefone

2. Acesse a interface web do telefone.

Interface web do telefone

3. Execute a restauração de fábrica.

Na interface web, navegue até Sistema -- Configuração do Sistema e clique em Redefinir na seção de restauração de fábrica.

Opção de reset de fábrica na interface web

Ao aparecer a janela de confirmação, clique em OK.

Confirmar restauração de fábrica

O telefone iniciará o processo de redefinição.

Processo de reset em andamento

Após a conclusão, o dispositivo retornará às configurações padrão de fábrica.

Reset de fábrica concluído

Restaurar pelo menu de Configurações Avançadas

No telefone, acesse Menu - Configurações Avançadas - insira a senha 123 - toque em Confirmar e selecione Redefinição de Fábrica.

Menu de configurações avançadas
Inserir senha para reset

Restaurar mantendo a tecla OK pressionada

Mantenha pressionada a tecla OK. Quando o telefone exibir o aviso de redefinição de fábrica, toque em Confirmar para restaurar os ajustes originais.

Reset mantendo a tecla OK

Restaurar no Modo POST

Quando o telefone entrar no modo POST MODE:

Telefone em Modo POST

Digite manualmente *#168 no teclado do telefone para restaurar as configurações de fábrica.

Reset com *#168 no modo POST

Restaurar tocando os quatro cantos durante a inicialização

Esse método é válido apenas para modelos de telefone Android. Desligue e reinicie o dispositivo; durante a inicialização, toque repetidamente os quatro cantos da tela.

Reset Android tocando os quatro cantos

O telefone exibirá uma mensagem de limpeza enquanto o reset estiver em andamento.

Reset em andamento no telefone Android

Catálogo
Atendimento ao cliente Telefone
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